Mediasolutions
Grosvenor Business Tower Suite # 1207
Dubai
United Arab Emirates 500449
Phone: +971-4-367-1342

Hosted Services

Hosted Services

Our Services

Hosted Exchange 2013

cloud hosting service providers UAE, cloud hosting service providers in Dubai, Web hosting dubai
Overview:
The Cobweb Hosted Exchange 2013 solution is a business-class messaging and collaboration service designed to support your business to communicate securely, efficiently and effectively.
Key Benefits:
Benefits for your organization:
  • Security - Your system is securely delivered from ISO 27001-accredited, Tier 3+ UK data centres.
  • Predictability - Scale with your company growth through Predictable monthly Op-Ex costs.
  • ‘Just in Time’ Scale for Capacity - Maximize your service without upfront Cap-Ex investment. Allow yourself to scale for increased storage and incremental user growth.
  • First in Class Message Labs - The highest quality in anti-spam and anti-virus protection.
  • Guaranteed Performance - Product updates, efficiency improvements and financial guarantee.
Benefits for your users:
  • Availability - Email access anywhere, anytime.
  • Collaboration - Shared contacts, calendar, tasks and notes.
  • Protection - Industry-leading anti-spam and antivirus protection from Symantec.cloud.
  • 24/7 Support - Expert support around the clock from qualified individuals, available to both administrators and users.
Service Description:

Exchange 2013 Professional

  • 50 GB Mailbox Storage
  • Full Outlook functionality
  • Outlook Web App
  • ISO 27001 accredited, Tier 3+ UK data centers
  • Mobile Access – Apple iPhone, Android and Windows Mobile via ActiveSync / Direct Push
  • Message Labs Anti-Spam and Anti-Virus
  • Local UAE support backed by 24/7 UK based telephone and online application support

Exchange 2013 Web

  • 1GB Mailbox Storage
  • POP 3 Mailbox
  • Outlook Web App
  • ISO 27001 accredited, Tier 3+ UK data centers
  • Does not support ActiveSync / Direct Push
  • Message Labs Anti-Spam and Anti-Virus
  • Local UAE support backed by 24/7 UK based telephone and online application support

Full Service Description

Add On Options:

Migration Assistance:

We will take full responsibility and ensure full business continuity without loss of a single email.

  • DNS Setting modifications.
  • Client-side Outlook configuration.
  • Data migration (mail, contacts, calendars) from the existing service to the new service.
  • Mobile device configuration with the new service inclusive of Mobile phone, tablet and other devices.
  • We fully understand and manage configurations for MAC's. Apple's Lion 10.7 OSX now brings you full features of Exchange and benefits using the native MAC Mail Client.

Mobility Solutions

The ability to access your email, calendar, contacts and tasks remotely is no longer considered a 'nice to have', but an essential to stay competitive in business. Mobile devices such as smart phones and tablets mean that you can now enjoy almost the same online experience as from your desktop, anytime, anywhere.

Hosted Exchange gives you the flexibility to have your emails delivered to multiple devices simultaneously resulting in complete freedom to work from any location or device.

Talk to our Cloud Consultants

Email Archival

hosted exchange dubai, small business back up solutions, IT outsourcing dubai

Global Relay    Mimecast

Overview:

Email has both revolutionized and imprisoned the business world. More than 65% of all correspondence is carried by electronic mail, making it the most prevalent form of business communication with both message volumes and average message size continuing to grow year on year by around 40% and 20% respectively.

Of course we all know that email is simple to create, handy to use, and easy to send. The danger, however, is in storing the large volumes of email. By relying solely on today’s backup procedures (or worse, no procedures), data financial loss are inevitable. Meanwhile conventional backups made for disaster recovery are not a substitute for message archiving and it is expensive and time-consuming to recover data from a tape backup. Email that is accidentally or internationally deleted may well be unrecoverable.

By adding Global Relay’s Message Archiver to Hosted Exchange 2013, provides businesses with an enterprise-class message archiving, monitoring and discover solution. The message Archiver solution secures your business information via Global Relays Canadian east/west coast data centers.

Key Benefits:
  • Resource Benefit - Email loss made impossible. Global Relay Archive is a fool-proof backup and disaster recovery solution, saving time, money and resource for IT departments.
  • Avoid CAPEX and Reduce OPEX - Global Relay Archive is a fully managed outsourced solution and it requires no software, hardware or programming. It eliminates the expense of internal email storage and can be deployed within hours of signing up.
  • Management of Emails made Simple - When all of your firm's emails are automatically archived, the need to depend on disparate backup and storage systems and PST files is eliminated. Global Relay Archive provides central storage and organization, enabling advanced search and retrieval of all message types and attachments — even if the original has been deleted. Its extensive feature set is accessible via any web browser, BlackBerry, iPhone or Microsoft Outlook.
  • Maintain Organization and Control - The real time firm-wide monitoring capabilities of Global Relay Archive enable detection of inappropriate message content that violates your firm's policies or legislation. A side benefit is the measurable improvement in employee productivity.
  • Operational Risks Reduced - Global Relay Archive provides an indisputable chronological time and date stamped record to help safeguard you in the event of customer, supplier or employee issues, errors or allegations. It is your proactive risk management solution.
  • Benefit from an Audit & eDiscovery tool - Email can be legally admissible as evidence in a lawsuit. Global Relay Archive produces evidentiary quality electronic records with full audit trails on email history.
Service Description:

The archiving process has secure end-to-end dual encryption using highest level Advance Encryption Standard (AES) and Rivest, Shamir and Adleman (RSA) dual encryption, and a simultaneous secondary Digital ID via an RSA bit key for highest encryption. Global Relay has provided Message Archiver solutions since 1999 without a single incident of data loss.

The Message Archiver is specifically engineered to provide a total regulatory and legal compliance solution for companies subject to the requirements of the Data Protection Act 1998, the Financial Services Authority and the Freedom of Information Act 2000 for public sector organisations.

Full Service Description

Additional Features:
  • Seamless and Quick Retrieval - The Email Archiver solution; powered by true search engine technology will retrieve any message in seconds regardless of volume or age.
  • Unlimited Online Storage - The solution offers unlimited online storage for the long-term preservation, management and retrieval of email and attachments.
  • Secure Web Based Tool - With secure web-based personal message management tools, users may view, reply to, forward and download all their current and historical messages, and even create new mail. You will never lose email again!
  • Data Centre Replication - Off-site, mirrored storage in dual data centres with optional non-rewritable, non-erasable dedicated WORM media with off-site backup.
  • High Availability - The Email Archiving Solution is delivered as a fully managed solution with 24/7 technical support. Additionally, the service comes with a guaranteed service availability of 99.9%.With the guaranteed service level.
  • Predictable monthly costs - You can experience significantly lower total cost of ownership, and receive an archiving solution that meets your needs.
Overview:

Cobweb’s UK Email Archiving, powered by Mimecast, provides businesses with a secure, scalable cloud-based message archive. It’s designed to significantly reduce the complexity of your email infrastructure, as well as reducing costs and ensuring complete adherence to UK data protection laws.

Key Benefits:
  • Swift Message Retrieval - Retrieve any message within seconds, regardless of its size or age. Email is gathered into a single archive, for fast and near real-time search results.
  • Highly Secure Storage - All archived email is encrypted and held safely in Mimecasts UK data centres, in full adherence with UK data protection legislation.
  • Anti-Spam and Anti-Virus - Ensure your business-critical data remains protected from the latest threats with our 100% virus protection and 99% spam protection.
  • Data Protection and Regulatory Compliance - Protect your data against damage, loss, mistakes and malicious activity. Archived data is encrypted with highly secure industry standard encryption algorithms.
  • Easy Remote Access - Remote and anytime access to all of your archived data by using native apps for Android, Windows Phone, iPhone and BlackBerry.
Service Description:

Cobweb UK Email Archiving integrates seamlessly with Microsoft Hosted Exchange 2013 and Microsoft Office 365, offering businesses unlimited storage and near real-time search results. Unlike conventional tape backup, which requires a lengthy disaster recovery operation with no guarantee of success, users can search instantly and easily for lost or deleted messages with fast, definitive results.

Hosted Exchange 2013 Email Archival
Full Service Description
    Microsoft Office 365 Email Archival
Full Service Description

Additional Features:
  • Simple Export from e-discovery - Messages are retrieved within seconds, you can quickly and efficiently export search results from e-discovery.
  • Reduce Email Complexity - The integration with Microsoft Outlook gives users an unlimited mailbox, archived emails are all stored in a personal archive.
  • Archive Old Messages - Mail ingestion of historical data allows you to archive emails sent and received before the date of purchase.
  • Perpetual Retention - No additional hardware or software required to ensure a long term archive is kept for e-discovery or compliance purposes.
  • Advanced Encryption - Unique encryption keys, generated using a FIPS 140-2 compliant crypto library, are used to encrypt and decrypt archived data.
  • Easy Management - Single web-based administration portal, secure login with optional Active Directory authentication.

Talk to our Cloud Consultants

Email Encryption

Overview:
A powerful add-on to Hosted Exchange or Office 365 email that enhances user workflow and security. Communicate on any device, anytime, anywhere, it enhances productivity with features like large file transfer and real-time message tracking and control.
Key Benefits:
  • Deploys in minutes without IT expertise required to set up and control.
  • Seamless integration with Office 365 and Hosted Exchange.
  • Actively prevents information breaches and allows F.Y.E.O. password protection.
  • Unique controls to lock content, prevent message replies, and forwards.
  • Securely sends large files with no size limitations or overload of inboxes.
  • Speeds up email workflow with an easy to use ‘delivery slip’.
  • Instant message and attachment recall even after the message has been read.
Service Description:

43% of companies that experience a severe data loss or leakage incident go out of business. Power your business with a solution that lets you communicate in a secure and more productive way. Protect against data loss, ensure compliance & regulatory requirements with features like For Your Eyes Only, content aware filtering and disabling the ability to forward or reply to a message. At the same time, Advanced Email Encryption, powered by Cirius, offers powerful productivity features for tracking and tracing what happens with emails, like who opened an email, forwarded or printed it. And last but not least, send large files, like that 200MB PDF document, securely, without worrying about filling up inboxes on the receiving end.

Full Service Description

Additional Features:
  • Unique Security Features - Features such as ForwardFreeze and patented ‘F.Y.E.O.’ provide enhanced protection for ultra-sensitive messages.
  • Hide Staff Addresses - Force external recipients to use the secure portal by hiding email addresses so they cannot email your staff directly via unsecure email.
  • Supports Regulatory Compliance - Advanced Email Encryption supports the full spectrum of information privacy and security regulations.
  • Policy Based Filtering - Full inbound and outbound content scanning (e.g. keywords, regex, lexicons) includes subject line, message body and attachments to encrypt, block, or route based on policies.
  • No Technical Expertise Needed - No need to install hardware, deploy in minutes and no outside IT expertise needed to set up and control.
  • Lower Overhead - Significantly reduce the need for postage, fax lines and machines, couriers, and SMS and voice services for appointments reminders.

Talk to our Cloud Consultants

Cloud Backup Services

Storage and Backup Services, Online Backup Services Dubai, Cloud Backup Solutions Dubai, Remote Server Backup UAE
Overview:

Powered by Acronis, Cobweb Cloud Backup is an end to end comprehensive solution for cloud backup. It provides businesses with the capability to backup servers, complete hard disk images, physical workstations, and any other file based system to a secure TIER IV and SSAE 16 certified UK-based Cloud. With a few simple clicks, an incident can be recovered swiftly and with ease.

Key Benefits:
  • Universal Restore - Restore backups to any machine, regardless of platform. Restore files, configurations, applications or systems to any hardware.
  • Bare Metal Restore - Produce an exact replica of any system and user data in one step. Restore that replica to a new drive in the event of critical failure.
  • Encrypted Storage - Store your backups using standard 256-Nit AED encryption. All data is also encrypted during transfer.
  • Protect Business Applications - Reliable and consistent protection of all running applications with VSS support (including Microsoft Exchange and Active Directory).
  • Incremental & Differential - Only backup what’s changed or new since the last backup, reducing backup time, network and storage requirements.
  • Scheduling - Program automated backups based on schedules and/or specific events (users logging on/off, machines being turned on/off).
Service Description:
  • Full Protection - Protect every part of your IT infrastructure, from physical to virtual, from Windows to Linux based system.
  • High Speed Recovery – When an emergency occurs, high speed recovery allows your business to be up and running again in no time.
  • Flexible Recovery – Restore anything, from a single file, to entire workstations and servers.
  • Simple Management – Management of backups and data recovery from one dashboard allows IT admins to focus on the important parts like helping their business.
  • Eradicate Tape – Get rid of costly tapes and cumbersome rotation schemas involved in classic tape backup.
  • Unintrusive – Smart backup features reduce network consumption, storage costs and impact during business hours.

Full Service Description

Supported Platforms:

Microsoft Windows

  • Server 2012/2012 R2
  • Server 2008/2008 R2
  • Server 2003/2003 R2
  • SBS 2003/2003 R2/2008/2011
  • MultiPoint Server 2010/2011/2012
  • Storage Server 2003/2008/2008 R2/2012/2012 R2
  • 2000 SP4 SP4 Professional, Server and Advanced Server
  • 8.1/8/7/Vista/XP SP2+

Linux

  • Red Hat EL 5.x and 6.x
  • Ubuntu 12.04 – 13.10
  • Fedora 18 – 20
  • SUSE SLES 10 and 11
  • Debian 6 – 7.5
  • CentOS 5.x and 6.x
  • Oracle Linux 5.x and 6.x
  • Any other x86/x64 Linux with kernel from 2.4.20 to 3.13 and glibc 2.3.2 or later

Virtual Hypervisors

  • VMware vSphere (ESXi) 3.5r2, 4.0, 4.1, 5.0, 5.1, 5.5
  • Microsoft Windows Server 2008/2008 R2/ 2012/ 2012 R2 with Hyper-V
  • Microsoft Hyper-V Server
  • 2008/2008 R2/2012/2012 R2
  • Citrix XenServer
  • Red Hat
  • Enterprise Virtualisation 2.2, 3.0
  • Linux KVM
  • Oracle VM Server for x86

Talk to our Cloud Consultants

File Sharing & Collaboration

Hosted Microsoft Sharepoint in Dubai, Abu Dhabi, UAE
Overview:

Trusted by more than 150,000 organizations worldwide, Soonr Workplace is the leading secure file sharing and collaboration service purpose - built for businesses. Soonr Workplace offers organizations the mobile collaboration, security & balance of IT control with set – up and go user experience. Soonr Workplace facilitates optimized content delivery and rendering from the user’s preferred mobile device and with the One - App concept, corporate content always stays in the right hands. With a no - breach history and record levels of uptime, Soonr’s geo - redundant data centers are in all major regions of the world and offer the highest levels of security certifications. Soonr Workplace is easy to deploy and use while meeting the needs of IT departments with the control and management required.

Key Benefits:
  • Collaboration – Multi-user editing support with file locking and policy-based sharing and access control.
  • Syncing – Full and selective mobile sync with offline access; over 99.9% Up-Time.
  • Editing and Markup – Built-in document editing and markup on mobile devices.
  • Security – Integrated data loss prevention and remote wipe with document versioning and recovery; No Breach History.
  • Reporting – Detailed reporting and audit trails.
  • Flexibility – Cloud and hybrid deployment with optional integration with Active Directory, Salesforce, OneDrive, and more.
Service Description:

 

  • Base Seats
  • Base Connections
  • Base Storage (TB)
  • Project Owner Re-assignement
  • Sub-Folder Sharing
  • Advanced Project Sharing Permissions
  • Active Directory Integration (User & Group Import)
  • Manage Projects (Super Admin)
  • Team Auditing (Account, Group, Active Directory)
  • User Access Auditing (User, Device, Agent, Admin)
  • Project Auditing (Project, File, Folder, Comments, Links)
  • Password Policies (Life-Cycle, Complexity, Thresholds)
  • Session Policies (Timeout, Cookie Controls)
  • IP Address White-listing
  • Public Link Allow Policy
  • File Unlock Override Policy
  • Remote Computer Access Policy
  • Mobile Content Add/Create Policy
  • Mobile Content Edit Policy
  • Mobile Content Export Policy
  • Mobile Security Code Policy
  • Client and Web API’s for Custom Integration

Pro

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Enterprise

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Talk to our Cloud Consultants

End Point Security Services

Managed Service Dubai, Outsourced IT support in dubai, IT Support solutions dubai

Trend Micro    Symantec

Overview:

Allow yourself to take advantage of enterprise level security services with minimum infrastructure and low capital requirements. With Cloud-based Trend Micro, we offer worry free services as a solution that provides protection anytime and anywhere for your business data on platforms such as Windows, Android, and Mac devices. Our partners at Trend Micro host security components directly on Trend Micro data centers, allowing your servers and computers to operate with fast, light, and accurate scanning technology that keeps you and your critical business data safe.

Key Benefits:
  • Requires no IT expertise; sets up easily on desktop computers, laptops, and servers.
  • Updates constantly for the latest threat prevention.
  • Restricts access to the web to improve productivity.
  • Let’s you concentrate on your business, not your IT security.
  • Prevents business data from being shared.
  • Safeguards against phishing and social engineering attacks.
Service Description:

 

  • CENTRALIZED MANAGEMENT
  • Web Management Console
  • Management server location
  • Updates and patches pushed to users
  • POLICY PUSHED TO USERS
  • PCs, laptops, Windows servers
  • Mac clients (iMacs and MacBooks) and servers
  • Mobile devices (Android and iOS) each seat comes with anti-virus and mobile protection for two devices
  • NEW and UNIQUE - Mobile device security
  • ANTIVIRUS AND WEB SECURITY
  • Defends against viruses, spyware and other malware
  • UNIQUE - Advanced URL filtering blocks inappropriate websites
  • Web threat protection stops viruses and threats before they reach your business
  • ENHANCED - Ransomware protection
  • DATA PROTECTION
  • Device control - limits access of USB drives and other attached devices to prevent data loss and block threats
  • MESSAGING SECURITY AND ANTISPAM
  • Stops spam and email-based viruses before they reach mail servers
  • Advanced targeted attack and spear-phishing protection
  • TECHNICAL SUPPORT
  • Business hours support
  • 24x7 support and access to advanced engineers

Worry-Free Services

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  • Hosted by Trend Micro. Can be accessed anywhere via Internet
  • Hosted by Trend Micro –server maintenance free
  • Automatic
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  • Purchased separately

Worry-Free Services Advanced

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  • Hosted by Trend Micro. Can be accessed anywhere via Internet
  • Hosted by Trend Micro –server maintenance free
  • Automatic
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Full Service Description

Overview:

Secure Your Business Keep Your Data Safe Symantec EndPoint Protection - Simple, fast and effective virus and malware protection. Symantec EndPoint Protection (Small Business Edition) is as simple as it is fast and effective, stopping viruses and malware in their tracks without disrupting productivity.

Key Benefits:

How EndPoint Protection Helps?
Symantec EndPoint Protection Small Business Edition analyses downloaded files and applications, and lets your employees know which ones can be trusted or should be avoided to eliminate potential threats.

Symantec EndPoint Protection intelligently scans your computer devices & eliminates potential threats
  • Proven Protection - Automatic security updates for always-on protection, intelligent scanning means faster and fewer scans, easily protect remote computers.
  • Fast & Easy Deployment – No additional hardware needed, No special IT staff or training needed, fast protection of laptops, desktops and servers, companywide set up in minutes.
  • Grows with Your Business – Web based management, with simple subscription fee covering both cloud and on premise options.
Service Description:

The Symantec Endpoint Protection Small Business Edition (“SEP SBE”) Service is an endpoint threat protection service that lets Customers choose a cloud-managed service or on-premise deployment option. This Service Description applies to the cloud-managed deployment option only. The on-premise option is governed by the Subscription Instrument and accompanying EULA.

Full Service Description

Talk to our Cloud Consultants