Mediasolutions
Grosvenor Business Tower Suite # 1207
Dubai
United Arab Emirates 500449
Phone: +971-4-367-1342

IT Services & Solutions in Dubai

IT Services & Solutions in Dubai

IT Support Dubai

Business IT Solutions UAE

  • IT Hardware & Software

    Over the years we have developed a strong relationship and built re-seller partnerships with major manufacturers of IT hardware and software. This enables us to keep up with new developments and supply IT Equipment with local warranty support at competitive prices including:

    • Servers and Storage.
    • Desktops and laptops.
    • Network switches.
    • Firewalls and Routers.
    • PC spares and accessories.
    • Microsoft licenses.
    • Telephones and Mobile handsets.
    • Apple products, iPads, iMacs and Macbooks.

    We are also leaders in supplying and installing of a wide range of software to assist you in the day to day functioning of your business securely and more efficiently.

    • Antivirus and Anti-spam.
    • Firewall software.
    • Accounting software.
    • Productivity and business management software.

    IT Support Talk to our Cloud Consultants

  • Managed IT Support Dubai

    IT support services and products to manage multi-vendor environments and reduce business risk

    If you operate a local business, then Media Solutions is your one stop source for all your IT support requirements. We provide a complete portfolio of IT consultancy, IT Network set up, System Integration, and complete management of your IT infrastructure including new office set up and project management.

    Here are some scenarios:

    • Your business is growing, yet your IT is holding you back?
    • You don’t have the time or the experience to manage your IT requirements?
    • You have a rocket scientist suggesting that you need to spend thousands of dollars on servers, applications and maintenance?
    • You need to balance your IT budgets and scale it according to your business requirements?

    Whatever your scenario, we can help you achieve your business objectives. Let us take care of your IT, and you take care of your business. Here is what you get:

    • Customized packages to choose from. If you don’t like one of ours, we will customize one specifically for you.
    • Honest, transparent advice and pricing.
    • Pay as you go model based on the services & products utilized.
    • A customized help desk portal to report and track all your service requests,
    • A dedicated customer agent (a real person you can talk to on a real time basis) taking full ownership of your account, thus ensuring a total customer satisfaction program,
    • Best of breed combination of Cloud and On-Premise Solutions,
    • Combination of onsite and remote support to suit your business requirements.

    Business Packages Talk to our Cloud Consultants

  • IT Support Dubai (Packages Right for You)

    The following support packages have been designed based customer feedback. We would be pleased to customize a package that is right for your business.

    Service

    • Dedicated Customer Support Agent
    • On Site IT Support*
    • Unlimited Remote Support
    • Inventory Tracking & Reporting
    • Hosted Exchange
    • Business Security including: Antivirus, SPAM filtering, Antispyware, Web content filtering
    • Perimeter Security (Firewall)
    • File Sharing and Collaboration (Soonr)
    • Cloud Backup Solution (Acronis)
    • Website Hosting
    • Pricing Model

    Basic

    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Optimal
    • Yes
    •  
    •  
    • Per user/year

    Standard

    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    •  
    •  
    • Combination of per user/year + per active network node

    Standard Plus

    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Yes
    • Combination of per user/year + per active network node

    Infrastructure Design Talk to our Cloud Consultants

  • IT Infrastructure Design & Implementation

    Passive Infrastructure Design, IT Infrastructure Design, Implementation Solutions Provider

    If you are planning to set up a new office, an office move, or if your network is not performing as it should, we can help find and optimum solution that is also within your budget.

    We are experienced in handling large scale projects and have the experience to plan, supply and deploy the latest technology suitable for your particular environment. We will professionally manage the entire project on a cost effective basis inclusive of:

    • Structured Cable installation and testing.
    • Fibre Optic Cable installation and testing.
    • Network Cabinets.
    • Network Switches.
    • VPN Solutions.

    Talk to our Cloud Consultants

  • IP PBX & Corporate Telephony

    telephone service of Panasonic, Cisco, Nortel, Avaya , Alcatel, NEC, Plantronics

     

    We empathize with businesses requiring to invest in traditional PBX and VoIP Systems as part of their IT infrastructure. We believe there is a better and more cost effective way to transform business communications. Today’s work force needs to be functional from anywhere, on any device, and at any time, leading to a constantly evolving business requirement. Desk telephones are therefore a thing of the past, so let’s eliminate that capex.

    Media Solutions utilizes the Microsoft Office 365 E5 plan to replace traditional on premise PBX and VoIP Systems. We help organziations:

    Eliminate separate PBX Systems:

    Manage calls with Cloud PBX, whereby Staff can make, receive and transfer calls from mobiles, tablets, and PC’s from anywhere.

     

     

    Integrate voicemail with Cloud PBX:

    Whereby voice messages are automatically recorded and accessible via Outlook, Outlook Web App or Mobile devices.

     

     

    Host Online Meetings:

    With audio, HD Video, and web conferencing over the Internet at no extra cost.

     

    Contact Us